118 - Directory Enquiries Facilities

Filed under: Telecommunication Portal — admin at 10:20 pm on Friday, January 4, 2008

It’s a full living being a scholar, amongst homework and going out, there is little time to waste searching for telephone numbers or info. Though, with 118118 directory enquiry, Britain’s top assistance services, you may get info on private phone numbers in a minute.

Reserve a last minute black cab home or country clubs or bars and evade the waiting around in tedious queues. Get indians, an Oriental takeaway, or call a beer & wine home delivery service all without moving from your settee. 118 118 are able to put you through to a college, find you the numbers of temporary agencies and link you up with valuable companies through 118 118’s company.

Each and every day of the week 100,000’s of folk uncover locations, information and facilities they need by contacting or texting 118 118 or through going to Talk text.

It’s straightforward to make use of 118118’s directory enquiry services, wherever you might be. Call out team to speak our skilled and welcoming directory enquiry assistants. Our employees may be able to help out people with neigh on each and every question as regards someones contact information for individuals, places & trades. You may, additionally, text 118 118 and collect feed back sent straight to your mobile.

Our site, www.118.com, allows you to scoure 118 118’s complete local commercial data-base now which catalogs practically everything from train information to phone information. 118 118 is an exacting local business directory enquires facility in the country. 118 118 do have a great online directory enquiries service.

Get train times & cinema info from our directory enquiry service. Our directory enquiry service is currently one of the quickest and easiest method to come across train information and the cinema information, whether you are online or you are using your cell phone. 118 now have film listings for cinemas coving all United Kingdom and there is no waiting around in those unpleasant automated queues passing the time to pointless statistics.

Business Phones - Solutions for Everyone

Filed under: Telecommunication Portal — admin at 11:14 pm on Saturday, December 8, 2007

For the true adaptive business people out there, the facility to hook up to the net and utilise the gadgets back at the office can be a considerable help. Now available in a large proportion of the Nokia hand sets on sale today are Business Phones. These capable bits of high tech gadgetry empower you to get your data through internet browsers & email any of your clients and colleagues. Actually, your hand set acts in much the same way to a lap-top might, except it is less than half the volume.

Nokia, as it’s said, makes its business connecting people. They also know that transportability makes companies healthier. Mobility gives people the freedom to collaborate and carry out business outside the normal work places and times. Nokia offers a wide number of business devices. All of the devices is aimed at different sorts of customer.

Drawing on their business range Nokia provide four contrasting types of business hand set. These are communicators, smart phones, messaging devices and mobile phones. Nokia business hand sets support solutions like Nokia Intellisync Wireless Email. Nokia executed some research & was uncovered that employees employing wireless accomplished an average extra fifty-five mins of work per day. This is thought to expand to 80 mins. extra per day Christmas 2007. A further advantage to utilising their Business devices is that they may save you money for your firm or you individually because you will not depend on two discrete handsets - people can have all they need confined in 1 handset. Do you need a business phone? Check out Nokia UK.

Nokia’s sets are marvellous for businesses & for professionals. They all come with outstanding designs, are all wonderfully compatible and don’t forget no sweat to use, once played around with. The email abilities are good with support from Microsoft Word, PowerPoint, Excel, Microsoft Office 97, 2000, 2003 & XP plus it works with the zip manager and Adobe Reader. Folk can send & receive emails whilst chatting on the telephone but also they are able to get the current calendar and the contacts information. The e-mail facilities are also able to function in off-line mode which means users are able to read and write e mails whilst the network is unobtainable.

Although the business handsets provided by Nokia are not all particularly small, what you have to remember is the sets are good sizes considering what they’re capable of. Nearly all the hand sets are sold with a full keyboard and back-light, a large landscape display unit and also an easy one touch feature which accesses your e-mail .

A business set is not going to be for everyone but for the support it provides to people who’ll make full use of all the facilities, it’s assuredly going to make their life easier.

Weeding The VoIP Garden

Filed under: Telecommunication Portal — admin at 8:56 pm on Tuesday, November 6, 2007

Voice over Internet Protocol (VoIP) is fast becoming the way for the world to communicate and the VoIP market jungle is full of weeds wanting to become trees.

VoIP has been around for the public market since 2002 and you can only find about a handful of stand alone VoIP service providers. Vonage who is the king of marketing still clings to its “Woo Hoo” song and their ever rising marketing costs and lower profits. Packet8, the old pioneer of Internet phone service, is chugging away while building up consumer confidence and new innovative VoIP products. We see Lingo, who likes to push their International calling plans, struggling to regain ground on the rest of field, and the new kid in the garden, SunRocket, who brings their trusty Bottom-Line pricing along for the new growth of VoIP. These and a few other companies are around for the long haul.

It is important in these early growth stages to weed out those who are trying to choke out the main growth. These are VoIP providers who are only in for the early money grabbing glory days and will die off when the heat starts to beat down on them.

If you are looking for a new VoIP service provider you need to take a few hours and weed out the jungle. You can check out the online VoIP news reports for their achievements and future plans, find and study the VoIP forums. Internet phone providers who have little or no news at all are mainly the ones that will die out. You’ll find that the strong growing VoIP companies are bringing new and improve products and services to the field everyday. Researching like this can be tough going and very time consuming.

Another option is to locate an independent VoIP, broadband or telecommunication consultant who is consistently researching and learning about the new VoIP services and products offered. These consultants are not being paid by just one provider or company to sell only their products. They are able to give you unbiased advice concerning the services you are considering. They can tell you the pros and cons of each individual provider even for those who they don’t represent.

Using an independent telecom consultant will ease the pain and time in finding that right VoIP or broadband phone provider especially in this weed choked Internet phone garden. An independent consultant will be able to inform you of what all of the top VoIP providers are doing with new services, products and future plans for the leading VoIP solutions. The great thing is you get all of your information in a few minutes and its free (Do Not Pay For Consulting).

For more information on VoIP services, products and news contact: http://www.altabroadband.bravehost.com

VoIP: A New Era?

Filed under: Telecommunication Portal — admin at 2:54 am on Saturday, November 3, 2007

Well let’s begin with what VoIP is. In short, it allows you to make phone calls over the internet using your broadband connection, but has many benefits:

- You can make phone calls from virtually anywhere in the world to anywhere else using your computer.

- Depending on the speed of your connection, you are able to make several calls at the same time.

- If you move home, you are able to keep your same number, even if you move from one side of the world to the other. As you do not have an actual land line, but a converter that has a number assigned, as long as keep the converter with you, you can plug it into any broadband connection and immediately utilize your usual number for making and receiving calls.

Another benefit of VoIP, which many will find useful, and be an attractive feature for many businesses, is the ability to connect to your office phone, whether it be from a hotel or from home. This will enable company personnel to work out of the office, but still have access to all of the office phone system features.

VoIP can also be very cost effective, especially when making long-distance calls. This factor has meant that telephone service providers have to compete with VoIP, in turn ensuring pricing is much more competitive.

At the beginning, the voice quality for those using VoIP was not as good as with a traditional phone line. However the continual technological advancements have meant that the difference in quality is now not as apparent.

So how does it work?

To begin with your voice is converted into bytes so that it can be compressed, split it into packets, and transmitted over the internet. These packets, which contain a collection of information, including the origin, timestamp, and intended destination of the packet, is then converted at the receivers end so that your voice is recognised.

There are many that are already abandoning existing telephone networks and solely using VoIP. For a wealth of information on VoIP take a look at http://www.voip-serviceproviders.info.

Justin Brown owns and runs http://www.voip-serviceproviders.info where visitors can read more information on VoIP service providers and businesses can find resources and products to get up to speed with VoIP. He also runs an automotive site where you can sell or buy and used cars online.

VegaStream - VoIP Security

Filed under: Telecommunication Portal — admin at 4:02 am on Thursday, September 13, 2007

These security concerns are being addressed by service providers and equipment manufacturers to make VoIP calls secure and to give buyers peace of mind. Furthermore, as the broader issue of security on and over the Internet is being addressed by the industry, global standards bodies and governments, so we can expect positive impact in the issue of secure VoIP.
Meanwhile, and even after these security enhancements become commonplace, businesses must take steps to secure their VoIP network, as they should secure any point of access to the business, its intellectual property and its data……

Simple Steps For Network Security

VoIP networks are vulnerable to exactly the same security risks as traditional IP data networks and VoIP security needs to be at the same level. This is a relatively straightforward exercise for businesses that already operate secure IP networks.

Protecting VoIP Systems

Organizations should adopt a multi layer comprehensive security strategy. The network can be segmented into secure zones protected by a firewall, intrusion prevention should be added, as well as other layers of security. Although there is no such thing as totally secure IP network, a company can secure the voice network by putting in place layers of security to protect telephones, conversations, computers, and servers. A competent IT department, together with support from the VoIP service provider or solution reseller should be able to implement Authentication, control access (passwords and firewalls), encryption, an audit trail of calls and, where necessary, recording those calls.

Don’t forget internal Security

Protection should of course also be put in place for internal traffic flowing over a VoIP system. An increasing number of workers use VoIP to communicate with company staff from wireless phones or soft phones. It is a sensible precaution to encrypt VoIP traffic moving internally over a corporate network to prevent attacks from insiders. The use of desktop-based soft phones to make and receive VoIP-based telephone calls can create a hole in firewall security. The best way to address this problem is to restrict access to the network. In addition, all inbound VoIP traffic that flows through a firewall should be routed through a proxy server, thus eliminating a direct connection to the Internet. Again, these are relatively simple and low cost steps to secure the network.

Peace of Mind With VoIP System

Many corporate users are discouraged from using VoIP systems as they feel they are not secure however, this is like saying it is not safe to use a computer on the internet. Securing VoIP systems is like securing any IP network. Just as you would look to set up protection on your PC including virus software, firewalls etc, so to do you need to protect a VoIP system in a similar fashion. VoIP can and is secure, providing certain security steps are taken. Security is not a server issue, it is a network issue.

Further information on the latest VoIP products news and for specific questions on securing a VoIP network contact us at http://www.vegastream.com.

Formed in 1998, VegaStream is one of the most experienced players in the industrial VoIP market. The company supplies gateway CPE to both traditional telecommunications carriers and the new generation of Internet telephony service providers. VegaStream also serves the enterprise market through a global network of distributors and resellers supported by regional offices in the UK, USA and Australia. VegaStream is a non-listed UK company. Investors include the management team, Pace Micro Technology PLC and MTI Partners.

http://www.vegastream.com

Is a VOIP Calling Plan Right for Your Home?

Filed under: Telecommunication Portal — admin at 2:17 pm on Monday, September 3, 2007

If you watch TV read magazines, or drive through and cities with
billboards chances are you’ve come across advertisements for
VOIP calling plans. Many of these advertisements try to sell
their services on how much less expensive their services are
compared to traditional calling plans. They also talk about
quality and clarity of calls. You’ve probably wondered how much
of this is true and how much is hype.

VOIP or Voice over Internet Protocol is probably one of the most
revolutionary advances in the telecommunications industry. It
allows you to talk to another person across the globe using
digital network connection exactly the same as way you receive
email or visit websites. Because you voice is converted into a
digital signal it can be sent across the street, across the
country, or across the globe for exactly the same cost. For VOIP
calls the concept of long distance doesn’t exist.

VOIP calling packages come in two flavors, bulk rate pricing and
unlimited calling. Bulk rate pricing allows you to have a
monthly allotment of minutes to call who ever you want (just
like your cell phone service). If you go over your monthly
allotment you will have overage charges. Unlimited calling is
exactly just like it sounds you have no limit on the amount of
calls you can make. Unlimited calling plans range from $35 to
$90 per month depending on the VOIP service provider and the
additional features included with your plan. Unless you are
making a lot of calls or the unlimited calling plan is very
inexpensive bulk rate pricing is usually a better option.

Just like cellular phones VOIP service providers allow you to
“port” or move switch your existing phone number into their
service. This is really convenient as you won’t have to notify
your friends and family you’ve changed your number. Currently
there is no legislation that VOIP providers have to allow you to
port your number out if you are unhappy or want to change
providers. Some of them will, others will charge you a fee, and
some will refuse to accommodate your request, be sure to check
this before you sign any contracts.

If the VOIP company you are using “piggybacks” on your existing
broadband cable connection your phone service is dependant on
your cable connection. If your cable connection goes out or you
drop your cable company your VOIP phone service won’t work.
Additionally if you lose power in your house unless you have a
backup generator your phone won’t work.

Lastly many VOIP service providers don’t interface well with
emergency services (911). On traditional phone lines your
address information is automatically sent when you make a call,
this isn’t true for VOIP. © Copyright VOIPTelephoneSystem.org,
All Rights Reserved.

VoIP is Less Taxing than Traditional Telephone Service

Filed under: Telecommunication Portal — admin at 3:29 pm on Tuesday, August 28, 2007

When it comes to VoIP Broadband Telephone service, there are many benefits. Unlimited local and long distance calling, included features such as CallerID, Call Waiting, Find Me/Follow Me, etc., and reduced costs. Many people overlook one thing when they are comparing the price of a VoIP provider and their Traditional Telephone service, and that is “What taxes are associated with VoIP telephone service vs. what taxes are associated with traditional telephone services?”

In my opinion, this is a huge factor in making the decision to go with a VoIP Broadband Telephone solution. The only VoIP Tax (as of the writing Feb. 2005) associated with a VoIP service is a Federal Excise Tax of only 3% of the bill. For example, if you signed up for a VoIP unlimited calling plan for only $19.95 per month your monthly total would equal $20.55. This $20.55 per month would cover all of your calls to the U.S. and Canada, all of the included features, and quality customer service. (Noted exception: Vonage customers located in N.J. are required to pay sales tax on their Vonage VoIP service.)

Conversely, a Traditional telephone bill includes numerous taxes and surcharges. For example, I had a discount telephone company that only charged me $9.99 per month for a basic Traditional Telephone service in California. Please look at the breakdown of all of the taxes and charges.

BASIC MONTHY CHARGE $9.99

CALL WAITING $3.20

FCC ACCESS CHARGE $4.49

DIRECTORY LISTING/ NON-PUBLISHED $0.79

FEDERAL TAX $0.54

CA RELAT SVC AND COMM DEVICE FUND $0.04

E911 TAX $0.09

UNIVERSAL LIFELINE SERVICE CHARGE $0.16

CA HIGH COST FUND SURCHARGE A $0.02

STATE REGULATORY FEE $0.01

UNIVERAL SERVICE FUND $0.39

CA HIGH COST FUND SURCHARGE B $0.30

TOTAL TAXES, FEES AND SURCHARGES $10.03

So, my bill total was $20.02 for the month and that was before I ever picked up the telephone to make a telephone call. Also the only feature that I opted for was Call Waiting.

You can draw your own conclusions on whether or not VoIP is right for you. If you don’t make any outgoing calls then you may want to stick to your traditional telephone company. But from an economical stand point, VoIP is clearly the less expensive option if you make any long distance telephone calls.

Economics is only one part of the equation. Be sure to read my other article on “Things You Should Consider When Selecting a VoIP Provider” found at http://www.voipchoices.com/voip-considerations.html.

For a listing of popular VoIP providers and to do a side by side comparison of VoIP providers and services please visit www.VoIPChoices.com.

Chris Landry is the foremost authority on residential and small business VoIP providers. Chris is the founder of http://www.VoIPChoices.com. He has prequalified several high-quality VoIP providers and compares them by price and features at http://www.VoIPChoices.com. Chris can be reach via email at Chris@VoIPChoices.com.

What Is VoIP And How Does VoIP Work

Filed under: Telecommunication Portal — admin at 7:18 am on Tuesday, August 14, 2007

What Is VoIP And How Does VoIP Work

VoIP will allow users to user their broadband connection to make
phone calls over the Internet. The widespread use of VoIP has
caused a revolution in the phone industry.

With the VoIP service giving users the chance to make phone
calls over the internet it is easy to see why this has rocked
the telecom industry.

VoIP at present is becoming the most cost effective way to make
long distance telephone calls. Before VoIP telephone service
providers had a strong hold on lucrative and 99% of the time
over priced long distance services. Due to the introduction of

Voip the long distance calling market has began to open to up
to competition. The main reason for this is that most Internet

users will begin implementing VoIP. The main reason being that
VoIP is the most cost effective way to make long distance

telephone calls.

VoIP Development Process

Over the last 10 year VoIP has been slowly developing. In the
early days computer users were able to talk to one another
through their computers. You were only able to do this if you
had a voice enabled computer with good Internet connection and

you would need to have a software program installed on your
computer.

The main advantage to this was that it allowed user to be able
to contact anyone from around the world for free aslong as they
had the same setup as you.

The disadvantages to this system was that sound quality was
never great, broadband was not being widely used and the user
you were trying to contact would have to be online.

Today’s VoIP has made these problems a thing of the past.

The two things that were required to make VoIP technology appeal
to the wide spread market have been accomplished.

Broadband is now a widly used internet service. This allows
users to have a stable internet connection that can always be
on.

Secondly the VoIP industry has been able to develop a simple and
inexpenisve way of integrating the IP network (aka Internet)
with a traditional telephone system.

What this means is that VoIP users are able to use their own
telephone to call anyone else in the world who has the
traditonal telephone connection.

Traditional telecom companies such as Qwest, AT&T and Bell have
developed their own type of VoIP technology. This has given
consumers a huge number of choices. Now anybody anywhere with a
boradband internet connection is able to call anyone anywhere in
the world who has a ordinary telephone connection.

Why VoIP Will Save You Money

The major advantage of VoIP is the low cost, with no significant
decrease in voice quality.

1st, a VoIP subscriber doesn’t require a traditional phone line.
Instead, you are assigned a phone number by your VoIP provider.

Prices for these calls can be as low as $9 per month. 2nd,
virtually all VoIP subscribers will buy a “bundle” of services
that includes unlimited incoming calls and unlimited long
distance calls to anyone in a defined geographic area. As an
example, VoIP unlimited calling plans to anyone in the US or
even Canada will only cost around $20 per month.

Third, virtually all VoIP service providers offer free bundled
features that virtually all traditional telephone corporations
charge for. These include free voicemail, call forwarding,
caller ID, call waiting, call waiting ID, three way calling,
speed dialing.

VoIP providers offer better flexibility and portability

An additional important benefit is the flexibility and
portability of VoIP phone service. With VoIP your individual
telephone number is programmed into the converter that acts as a
bridge between your internet connection and your regular
telephone.

This has many important benefits. As already mentioned you don’t
want an actual land line. Instead your telephone number is
assigned to your converter (not to your geographic land line).
So you are able to take your converter with you anywhere in the
globe, plug it into any available broadband connection, and
immediately you can employ your regular number to produce and
receive calls.

This flexibility also lets you select a number in an area code
where virtually all of your long distance calls originate. For
instance, if many of your friends, family, business associates
or even customers are calling from a specific city that
traditionally involved an extended distance call for them, you
may pick a number in that area code and immediately turn all
their calls to you into local (free) calls for them.

The benefits of VoIP are many, and the savings can be incredibly
important. So it’s no wonder that VoIP has turned into the
hottest telecom technology of the decade. Informed consumers and
businesses around the globe are adopting this technology at a
phenomenal rate.

Visit Our Home Page At VoIP Phone Company To Learn Even More.

VoIP - Save Money When You Talk

Filed under: Telecommunication Portal — admin at 7:13 am on Monday, August 6, 2007

VoIP offers many advantages to those who are brave enough to pull the plug. First, VoIP offers incredible savings for local, long distance, and international calls. It also offers great calling features for free that usually cost a fee when purchased with PSTN telephone services. Not only are people choosing to pull the plug from their telephones, but they are also embracing wireless technology as a whole.

With VoIP you can have the option of selecting your own phone number. In some cases, you can keep your current phone number. You will have to check with your VoIP provider and see what options they provide. However, many service providers do provide the opportunity of selecting your own area code. Some companies even have the choice of selecting area codes worldwide. This is a wonderful alternative for those who would like to choose an area code located where their family and friends are. For your unlimited calling plan, you can call your friends and family any time. But for those who are not on VoIP, they will thank you for giving them the choice of calling you on local rates.

VoIP operates in different forms. For instance, you can use VoIP when you use an Instant Messaging program with voice on your computer. These are very popular and now Yahoo, AOL, MSN, ICQ, and even Google have VoIP Instant Messaging programs. The benefits of these programs are that they are free to download off of the Internet and by using a microphone and your speakers; you can talk over the Internet with any of your buddies. As long as your friends and family members download the same program, you will be able to talk with them as long as you like and absolutely free. You can talk to anyone, anywhere in the world with VoIP Instant Messengers.

VoIP has proved that it offers great audio quality and is a perfect choice for meeting both residential and business telephony needs. As technology continues to advance, we can know that as we conduct our transactions over VoIP, the listener on the receiving end is hearing us with crystal clear audio clarity and that the future of VoIP will only have greater products readily available for its users.

Businesses also appreciate the ability to have integrated services. By combining audio, video, email and web-based applications, employees can better meet customer service needs and productivity again increases.

While many people are opting to go with VoIP, it still has some disadvantages. The main one is that it is hard to use 911 with VoIP. This is because the call is made from your computer network and not a landline phone. 911 will not be able to trace the phone call made from your VoIP phone and retrieve your address. Also, when you place your 911 calls, the dispatcher will not receive any of your location information. The FCC has issued rulings pertaining to this. Some options include registering with 911, when you call 911 giving them your information and location right away, or keeping a landline phone or cell phone available for use in case of an emergency. The latter may be the best solution for enjoying the best of both worlds.

To begin with, when purchasing VoIP services, you will be required to sign a statement that says you understand that your 911 services may be impaired by using VoIP. Some VoIP providers do not offer 911 services at all. Other providers will offer what is known as Enhanced 911. To use E-911 services, you may be required to first activate the 911 services. The most efficient way to use E-911 is to register your information with the Public Safety Answering system. They will take your name and physical address. That way, if you call 911, they won’t have your information readily available, but they will have it in their system. However, if you are out or away from your residence and call 911, your information will be useless. In a situation like that, you will need to clearly state your location. Your VoWiFi phone won’t reveal any of your local information, as a cellular phone will.

For more information about VoIP, Skype and Internet Telephony Secrets, visit http://www.bizinfocenter.com and http://www.howvoipworks.info.

IP Telephony, VoIP, & The Syllogistic Fallacy

Filed under: Telecommunication Portal — admin at 12:12 am on Sunday, July 29, 2007

To the telephony novice, the world of modern communication can be an intimidating place. In a world so acronym-laden and thick with trade-jargon, it can be tough to know just what it is that you’re reading about in the first place. If you’re a small business-person, it’s even worse (and let’s face it, who else is reading this?): not only are you supposed to be familiar with these technologies, you’re expected to be able to make informed decisions regarding their use and implementation.

Faced with the daunting array of telecommunications options, you’ve turned to that trusted informant and advisor of the contemporary techno-savvy citizen, the Internet. A quick search for ‘IP Telephony’ or ‘VoIP’ will reveal that it’s easy to find virtual heaps of “information” about VoIP or IP phones (try it now!), but it will also present as many problems as it solves. On the one hand you’ve got the technical articles that immediately lose the reader in thick forests of acronyms that only the technologically initiated can sift through, and on the other (in much greater abundance) you’ll get hundreds of thousands of matches (seriously, try it) which at best are links to places to buy something and at worst are thinly veiled advertisements, clumsily disguised as informative articles.

On the Internet, as in the rest of life, nothing is free. The problem is that every company would love for you to believe that the “quality” content they churn out is an act of pure altruism for the benefit of the consumer at large. I won’t insult your intelligence by pretending that I don’t have an ulterior motive. But today, friends, is your lucky Internet-browsing day! That fact that I’m not pitching any particular brand of anything gives me the rare opportunity to furnish information that I think you might actually find useful. Now that I’ve gained your trust, let me proceed.

So what exactly is IP Telephony, and how is it differentiated from VoIP? If you refer back to your hypothetical search, you’ll find that most companies simply don’t distinguish between the two – it’s just another synonym that their copywriters can use to avoid using the term “VoIP” too often. But there is a difference. IP Telephony, in it’s strictest sense, refers to the use of VoIP, likely in conjunction with other products and services, in a company’s communications network.

Let me put it another way. If a company is advertising VoIP and raving about what it can do for your business, take a good look at what it is they’re offering to sell you. All that VoIP means by itself is the capability to send voice data over digital lines. This could be as simple as a media gateway, or an IP enabled phone. IP Telephony depends upon VoIP, but VoIP is not IP Telephony.

Don’t get me wrong - this is a powerful tool, but by itself it is by no means the business revolution that is so often billed. If all you’re looking for is a way to cut down long-term telephone costs a little, that maybe all you need. Most companies, however, are looking for something a little more useful.

All the fancy extras that you’ll hear about – vemail, virtual call centers, mobile technology integration, and so on – are actually facets of an IP Telephony platform. IP Telephony refers to the actual service – the package deal from a provider including software, hardware, and knowledge that gives you something more than an advanced phone or a specialized router. When you really think about it, the idea of a company offering to sell you VoIP is an absurd one. That would be like a company advertising TCP/IP or trying to sell the concept of packet switching.

Most websites advertising VoIP are simply trying to capitalize of off a trendy buzzword. It is rare to find an actual IP Telephony platform for sale other than the industry standard (which for reference is Avaya IP Office), though they do exist. One such is a small business-oriented virtual call center affair by the company GotVMail called VirtualOne.

But of course, it’s not that simple. There is no standard differentiation in the terms observed by all technology providers (there seem to be few standards on the Internet at all), and this will inevitably lead to confusion. Many companies are as already noted simply trying to sell you an expensive phone by impressing you with the word VoIP, but some more legitimate businesses simply refer to their entire IP Telephony platform as “VoIP service.” Frustrating. It would be nice if we could trust companies to be honest with us, but it’s simply not the case. In the end, the burden of research falls squarely upon the consumer. Good luck.

David Roberts is a telecommunications and technology writer for voip-avaya.com where he struggles to make informed buyers out of the mindless masses of online consumers.

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